We specialize in gel-only nail services including gel extensions, natural nail overlays, and custom press-on sets. All our work is done with high-quality gel products to ensure long-lasting results.

We’re based in Epping, VIC 3076 — on Shields Street. Full address and directions are provided once your appointment is confirmed.

All bookings are taken exclusively through our website. We do not accept bookings via DMs or phone. A deposit is required to secure your spot.

No, we are strictly by appointment only to ensure each client receives dedicated, uninterrupted service.

We require at least 48 hours' notice for cancellations or changes to your appointment. Late cancellations and no-shows will result in the forfeiture of your deposit.

We do not offer refills for gel extensions. Our gel extensions are fully formed structured gel nails, which means once they grow out, the apex shifts, weakening support and balance. To maintain nail health and structure, a full removal and a fresh set is applied at every service.

Our gel sets last approximately 3–4 weeks, depending on how fast your nails grow and your day-to-day lifestyle. Proper aftercare will help maintain their longevity.

Yes, we do remove work from other salons, but an additional fee applies. Since we are not familiar with the products or methods previously used, the removal process takes longer and requires more care to protect your natural nails.

Absolutely! We love bringing your visions to life. You're welcome to send in inspo photos before your appointment or let us design a unique custom set just for you.

We only accept card payments at the studio. If you'd like to pay in cash, you must bring the exact amount, as we do not provide change. For a quote, feel free to DM us on Instagram prior to your appointment.

• Apply cuticle oil daily • Avoid using nails as tools • Wear gloves when cleaning or doing dishes • Avoid prolonged water exposure for the first 24 hours These steps will help extend the life of your nails and maintain their strength and shine.

Yes, we offer handcrafted custom press-on sets tailored to your size and design preferences — perfect for temporary glam or gifting.

Yes! Please send your reference photos ahead of your appointment so we can plan materials and timing. We aim to replicate your inspo as closely as possible while adding our signature touch.

Definitely! Whether you want to keep them natural or add length with extensions, we work with all nail lengths and types to suit your desired outcome.

Yes — nail repairs are $5 per nail and are only offered for sets done at Muse Nail Lounge. Please note: we do not offer free repairs.

No refunds are offered. If you have any concerns, please raise them during your appointment so we can fix them on the spot.

If your nails are overly damaged, thin, or compromised, we may decline service. Nail health is our top priority, and we will never apply products that may further harm your nails.

To ensure a peaceful, focused space, no guests, children, or pets are allowed. Please come alone to your appointment.