Terms & Conditions

Welcome to Muse Nail Lounge. By booking an appointment with us, you agree to comply with the following terms and conditions. Please read carefully before confirming your booking.

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Cancellations

• A $20 deposit is required at the time of booking to secure your appointment.

• To avoid cancellation fees, please provide a minimum of 48 hours' notice if you need to cancel or reschedule your appointment.

• If you do not provide the required notice, the deposit will be forfeited.

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Refunds

• Due to the custom nature of our services, we do not offer refunds.

• If you are dissatisfied with your service, please inform us before leaving the studio so that we can address any concerns and make adjustments during the appointment.

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Deposits

• The deposit paid at the time of booking will be applied to the total cost of your service.

• Both cash and card payments are accepted. For cash payments, please ensure you bring exact change, as we do not provide change.

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Health & Safety

• Please inform us of any allergies, skin conditions, or health issues prior to your appointment to ensure the safest service possible.

• If you are feeling unwell or experiencing symptoms of illness, please reschedule your appointment to prioritize the health and safety of all clients and staff.

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Late Arrivals

• If you arrive up to 15 minutes late, your nail set may be altered to accommodate the remaining appointment time. Please understand that the full service may not be completed.

• 30 minutes late: Your appointment will be cancelled, and the deposit will be forfeited.

 

Guests

• To maintain a relaxing and peaceful environment, we kindly ask that you do not bring guests or children to your appointment. This is to ensure you have the best possible experience during your service.